Shipping & Returns

Order Processing

Persephone Supply will process your online order within 48-72 hours given all items are in stock. Occasionally items may be oversold. All backorder items will ship as we receive them in the shop and therefore items ordered together may not be shipped together. We will contact you if any of your items are backordered in the event changes are needed to proceed with the order.

Persephone Supply ships all orders via FedEx, Tuesday through Friday. Your shipping options and cost will be outlined at the time of checkout. You may track your order via the FedEx website after your order has shipped. Upon shipping you will receive a confirmation email with the details of your order.

Any questions about your order may be directed to


Non-food items purchased from may be returned for store credit only within 14 days of purchase provided they are in their original condition and packaging. Return shipments must be dated within the 14 day return limit. Store credits are valid for one year from date of issue. Shipping costs for returns will be the responsibility of the customer.

Please note: All shipping fees are non-refundable unless product is determined to be defective or damaged.